If I have a paid subscription and no published properties, am I still charged?

Yes. If you do not have any published properties you need to be sure to cancel your subscription by clicking in the main menu Billing > Subscription and then "Cancel Subscription". Our system is built this way because many users have multiple properties stored on our system but only a few that they publish at [...]

By |2020-10-07T16:03:15+00:00September 24th, 2020||0 Comments

What happens if I downgrade to a lower capacity plan?

We will deactivate some of your properties if necessary to compensate for the new plan's lower capacity. Be sure to confirm that you activate your desired properties. Billing-wise, we immediately create a line item for the remaining portion of the current billing period at the new plan rate. At the next scheduled billing, the customer [...]

By |2020-09-24T14:50:25+00:00September 24th, 2020||0 Comments
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